SENIOR DECK SUPERVISOR HOUSEKEEPING, H/F

Date : 17/01/2012

• Job offer :

  SENIOR DECK SUPERVISOR HOUSEKEEPING, H/F

• Company : ROYAL CARIBBEAN INTERNATIONAL
• Location :

  - - - International




• Job starting : 13/04/2012
• Number of positions : 1

• Job : HOUSEKEEPER

• Sector : CRUISES
• Job contract : Permanent
• Education : A Level
• Career level : 5 to 10 years
• Salary : NC
• Your reference :
• Ref Clic&sea-UK : 12310

- Minimum of three years of supervisory experience in supervisory housekeeping of large 4 or 5 Star hotel or cruise ship with at least 500 rooms. - Demonstrated experience supervising team of at least 30 employees. - Minimum of three to five years of guest room cleaning experience in 4 or 5 Star hotel or cruise line equivalent. - Specific knowledge of principles for providing exceptional customer service including needs assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service standards. - Ability to work positively and cooperatively in a diverse team environment. - Working advanced knowledge of cleaning procedures and equipment, chemical handling, linen par levels, public health standards, computers, internet access, and the ability to navigate within a variety of software packages (e.g. MS Office) and office equipment. - Completion of high school or equivalent required. - Required to speak, read and write English clearly and distinctly. - Ability to speak additional languages such as Spanish, French, Mandarin, Italian or Portuguese preferred. - All shipboard employees must be physically able to participate in emergency life saving procedures and drills. - Oversees all operational aspects of staterooms on assigned deck(s), ensuring cleanliness, maintenance and presentation standards are managed to brand standards at all times, while managing deck supervisors and their reports. - May follow-up with room inspections and offer training and observation when needed. - Responsible for decision making and offering ideas to better the housekeeping department and procedures, while working closely with assistant executive. - Evaluates team to ensure high quality standards are met, while recognizing top performers and applying progressive discipline as needed to lower performing employees. - Monitors and aides in compliance to all USPH cleaning and sanitation procedures throughout the assigned areas constantly. - Takes ownership and accountability for reacting to guest feedback and requests. - Supports HK Management in problem solving, and achieveing and exceeding goals and targets.

Royal Caribbean International is a global cruise brand with 22 ships currently in service. The line also offers unique cruise tour land packages in Alaska, Canada, Dubai, Europe, and Australia and New Zealand.

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